- Heat Your Home Efficiently: This ventless indoor gas fireplace insert features 26,000 BTUs, heating up to 1,350 square feet for a warm, cozy home any time of year
- Detailed Design: Hand-painted logs cast in concrete from real wood for amazing detail and a high-end look; Uses superior refractory ceramics to ensure a long lifespan
- User-Friendly Operation: Operates off of liquid propane or natural gas with user-friendly Piezo ignition for easy startup; Includes 1 AAA battery for electric ignition
- Remote Temperature Control: Convenient remote control allows you to effortlessly adjust the heat settings in your room for optimal comfort and convenience
- Safety In Mind: Oxygen Depletion Sensor (O.D.S.) automatically shuts off if carbon monoxide or lack of oxygen is detected; Design offers 99.9 percent efficiency with no outside duct needed
5 reviews for Duluth Forge Ventless 26,000 BTU Heats 1,350 Square Feet Dual Fuel No-Clearance Gas Fireplace Insert with Remote Control, Black
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MDay –
I think this is my first ever 1 star review. I received this fireplace promptly but it took me nearly 30 days to install it. Unfortunately it was 2 days after my return window expired when I realized the fireplace was leaking gas. I turned the unit off so the valve should have closed and it didn’t leaking gas into our home at dangerous amounts. In one night it was enough gas that we all woke up with headaches and it took over 2 hours to air out our house. I called Amazon 2 days after the return window expired asking if they would let me ship it back since it was only 2 days over and instead they contacted the manufacturer. I gave them my invoice as directed and they said they would contact me back. I never heard back from them. I gave it a week and nothing. Called Amazon again who again called the manufacturer. I waited on hold for 40 minutes but when the Amazon rep came back on said that the manufacturer would send me an email (that I confirmed was the right email) with instructions on how to ship it back and get a new one… nothing. I called a third time to Amazon and after explaining my whole ordeal she apologized that my fireplace was leaking “fire” and tried to contact the manufacture again and they didn’t pick up even though it was within business hours.
Regardless of these issues I wouldn’t have given the fireplace a full 5. It feels cheap and looks a little cheap. The hoods paint had bubbles in it. It was missing a screw that should have held the heat hood up and without it it was falling down a bit. The screen is really thin and Is a little wavy. It makes a loud hiss sound when running and I’m assuming it’s because of the way they bent their pipes. There is very little adjustment on the size of the flame, there isn’t even a second job to do so. The flame is blue and unimpressive. After I saw this I researched and found out that it’s supposed to be blue because it’s burning the gas efficiently (so I guess that’s one good thing) but all the pictures show it as a tall yellow flame and so it seems like false advertising. The only pros I can give it are that the remote worked really well once you figure it out. Also it’s cheap and it turns out that it’s cheap in more ways than one.
I may update this review if I get this return thing worked out.
Jason –
I installed mine myself and I’m by no means a professional. We’ve had this thing for 7-8 years now and it works great with a few caveats that I’ll get to shortly. It was easy to install and I ran the gas line myself. If you can’t get it to work, you’re doing something wrong. Period.
First off, there has to be batteries installed correctly for the thing to work at all, which is my only real complaint. The batteries operate the gas actuator, not just the thermostat and controls for the remote.
Second, it goes through batteries fast and they need to be taken out when it’s not fireplace season, as they will corrode and ruin the contacts, which will have to be filed down to bare metal which is difficult in the small battery compartment.
Theoretically, you should be able to solder a USB plug to the connections and find an equivalent DC converter but I’m not gonna try it.
Third, the remote is limited to basic on/off and a single temp setting that you have to cycle through if you want to change the Thermostat setting. If like me you’re using this to heat your home, I lower the temp at night to save fuel and it’s a hassle changing the setting.
All that being said if you can’t get yours to work, check that batteries are installed and charged, that your fuel line is attached to the correct pilot light(there’s 1 for gas and 1 for propane), make sure your gas valve is turned to the on position, make sure you use pipe dope on the fuel line threads, and make sure you push the fuel button in fully until gas comes from the pilot and ignite. Sometimes it’s easier to take the screen off and use a grill lighter instead of the pizeo electric ignitor.
It’s really not rocket science….
Oh, and I see that Amazon is now selling this for $2500. Lol, I paid $500 something. It’s worth what I paid for it. I think you could do much better for $2500, so there’s that
wholesalewiza2 –
works great, you can adjust the flame level so to make it less powerful on small rooms. remote works good, havent figured out how to have it cycle at a certain temp. once of the logs was broken in shipment as we just glued it back together. no problems.
Ben Jenkins –
This fireplace, once you get it working, puts off a lot of heat and works very well. Among the issues we found were that the pressure switch in the regulator is very sensitive. We ended up overriding the pressure switch in the unit by loosening the adjustment screw to even get gas flowing to the pilot light. The remote control for our unit also was not programmed out of the box and had to be paired in order for it to work which was a bit of a disappointment. I would recommend having a pressure regulator on your gas line before purchasing this unit as you may need to adjust pressure in order for the regulator on the fireplace to allow gas through the line. Otherwise, it seems to run and heat very well.
Amazon Customer –
It looks great. We use it to provide supplemental heat for a 24′ x 16′ room; it heats that room and more.very well. I installed it all the way into the wall; it is slightly wider than a normal wall so the back side sticks into the garage about 1 inch.