Green Air Classic Air Purifier Ozone Generator

4 reviews for Green Air Classic Air Purifier Ozone Generator

1. 

   Rated 5 out of 5

   Adrian V. Forte – July 12, 2024

   As an avid cigar smoker, getting a product that would work powerfully was a must. Amazon and it’s reviewers made the Green Air easy to find, but I wasn’t sure at first if I wanted to pay so much for an air purifier. I finally did, and was wonderfully satisfied with the machine’s performance! But there’s plenty of reviews about that. What I want to write about is the product support.

   I bought my Green Air in October of 2012, and it worked fine through March, when it suddenly failed, flashing an error code on the LED screen. I replaced the plate, replaced the filter screen at the back, and still had the error code. In desperation, I wrote to JB Innovative directly through their web site. I expected a slow response, if any, and I expected that, unless my problem was a simple one, I would get a dismissive response and be forced to buy a new unit.

   Wrong on all counts. Even though my e-mail to them was after normal US business hours, I got a response back the same day. They walked me through a variety of scenarios to fix the unit, but none of them worked. Instead of passing the buck, the people at JB speculated that the unit’s circuit board had a glitch, and offered to replace it. I was given the option of either shipping them the unit, or having them send the board to me to replace myself.

   I opted for the board to be sent to me, and in a few days (and much faster than I expected), I received the board. Installation was a snap, and the problem was fixed. The unit is back online, and working perfectly.

   I can’t say enough good things about the quality of product support I got from JB. They responded quickly (even over the weekend), and took responsibility for making sure I was a satisfied customer. I was treated like a customer who mattered, and given quick, prompt, responsive, and useful customer service. No hassles, no excuses, just good solid help that fixed my problem. When you’re paying this much for an item, excellent service to go with it is a must, and that is exactly what I got.

   Color me a very, very, satisfied customer.

2. 

   Rated 5 out of 5

   ASquires – July 23, 2024

   I had gotten this for my basement to help with the mold and mildew prone 1940s basement problems and oh my did it help! Not only that but since Iv been useing it the air has been so fresh it’s actually relaxed some of the super compliant filled people I know as well as eased some anxiety for my boyfriend! I was relying on dehumidifiers plural for about a year and a half but that didn’t get rid of any smell.

   I have not tried the ozone setting due to having 3month old puppies and a cat.

   Not compleatly sure if I can use it in the basement without it effecting the main floor because of how powerful it is!

   I can smell the difference upstairs too!

   Update2019 still loving these! So easy to clean when I forget maintenance for a while. It has a removable back panel that I just take off lintroll the charcoal square filter and wipe exterior. I got a second one since it worked so well in my basement.

   Iv also tried the ozone in my basement now that my fur kids aren’t super young and it’s amazing how powerful and effective it is! It clears out the smoky smell from smokers (tested by smoking friends in my garage when it rains) and it makes everything smell freshly cleaned and also seems to help a bit with bug issues!

3. 

   Rated 5 out of 5

   Average Consumer – September 7, 2024

   I have multiple pets- 2 dogs, 2 cats and 2 rabbits. Between the dust, dander and cages, we were desperate for a fix. We had an Ecoquest purifier some years ago which worked well but was not mechanically reliable. We needed something to treat the whole house, not just a bedroom. The ozone type purifiers are ideal for this purpose. We had also used an Ionic Breeze in the past which was just not up to the task nor was it mechanically reliable either.. Soooo, we got the Green Machine and we love it. The difference was very quickly apparent. Our home is a splanch type layout with a first floor, intermediate floor and a second floor (or third?) We set it up in the middle room of the house (middle level) and not only does it work the downstairs but it also works in the four upstairs bedrooms too. It leaves a pleasant, clean and neutral smell and it also completely removed the dust from the air. Anyone who has used an ozone type machine knows the scent of it which can be unique.. This machine has multiple settings and does not give off the ozone scent all of the time, only to remove odors. We have only had the machine for about 4 days but are very happy with it. It seems well made and fits in well with most decors. The fan can be a bit noisy but when it is on high it is treating up to 3500 sq. ft.! Our house is around 2,800 sq. ft. and it easily does the entire thing. This is a great machine for people with pets, allergies or anyone who is looking for a purifier to get the job done- period.

4. 

   Rated 5 out of 5

   badgerbadger104 – September 24, 2024

   I originally purchased this for my mother, who has respiratory issues and lives in an older apartment. For my mother, the volume of the fan was important.

   My mother is happy with the unit. The fan is quiet, and it has definitely helped to reduce dust and allergens, as well as help clear out the air. It is nice looking, quiet, simple to operate, but what sold me was reading through the reviews and seeing how attentive the company is to the customer questions, concerns, and issues. THAT is the kind of company I want to deal with. Not kowtowing with the “The Customer Is Always Right” credo, but just plain standing behind their product. …back to the Air Purifier. Nice looking, fairly quiet even with the fan on full blast. The UV light is subtle. The ozone feature, which is the primary reason for the purchase, has a timer which means I can set it, take my mom out for a bit and done. It also has a remote, which we have not lost yet!

   I knew what I wanted, had a million pages up researching this product, and ultimately decided on this unit for a multitude of reasons. I am very pleased with the purchase and ended up getting one for my own home. Would definitely purchase again.