- [SAFE] Design straddles the wall so makes it virtually impossible to fall out
- [QUIET] Design moves the noise on outside on the other side of the wall, so noise is similar to a library at 38 dB
- [Keep Your View] Enjoy the view and use your window- our design does not obstruct your view and lets you open the window for a breeze or yell at your neighbor
- [Inverter compressor] lets this more run super efficient at variable speeds and saving energy and money
- [Use Year-round] This model includes heat, so this becomes a 4-season model
| Brand Name | Soleus Air |
|---|---|
| Model Info | WS5-12HW-301 |
| Item Weight | 64.6 pounds |
| Product Dimensions | 31.8 x 18.7 x 15.2 inches |
| Item model number | WS5-12HW-301 |
| Efficiency | Above Average |
| Capacity | 74 Pints |
| Noise | 48 dB |
| Installation Type | Window |
| Part Number | WS5-12HW-301 |
| Form Factor | Mini-Split |
| Special Features | Inverter Compressor |
| Color | White |
| Voltage | 115 Volts |
| Wattage | 1220 watts |
| Material Type | Metal |
| Batteries Included | No |
| Batteries Required | No |
8 reviews for Soleus Air 12,000 BTU Window Air Conditioner with 12,000 BTU Heater, Cooling, 115 Volts, 12.5″ Extra Thick Wall Compatible, Wi-Fi Enabled, Saddle Mount, and Quiet Operation in…
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Y. Girdhar –
Ac did not cool at all. Company would not answer customer service line so had to return product to Amazon for refund
Nadia Ma –
My husband and I were excited to receive this air conditioner with heat. However, the box arrived damaged. When we opened the box the unit was (severely) dented. The unit doesn’t cool very well and the timer doesn’t work. Definitely not worth the (over) $650.00 that we paid for this unit.
Scion –
I have owned and used this for about a month. I like the low profile in the window. It does grumble when the unit runs at lower wattages; it cycles through different wattages when in the cooling mode. It also seals in the window very well with the included rubbery blocks.
It has about the same efficiency of a window unit. In the cooling mode it seems to run between 600 to 800 watts. In the heating mode It runs a pretty consistent 1100 watts, which is on par for a 10k btu. That works for me, since I run this unit from solar power.
One problem as others have mentioned is the drainage problem. This affects the constant fluctuations in wattage. This then causes the compressor to vibrate the wall when at the lower wattages. It never runs at full power in cooling mode. As others have experienced, I had problems within a couple of days. It would cycle up and down and eventually shut off. I pulled the pop-in rubber plug and after draining, it ran again. I have a small container to catch the 1 to 2 gallons of water per day produced. There is no other way to drain it somewhere since it has no threads. I stuck a piece of 1 inch PVC on this tiny stub to direct the water instead of tracking under the unit and creating a big mess. I may try a dishwasher rubber drain connecter and pex to drain out the window in the future?
I will update a fix when I get to it. I will also update the temperature cut-off for the heat-pump when winter rolls around.
Charles Franklin –
Product works well in cooling my large upstairs room over my garage… but…
1) Overly expensive, but the only unit I could find that was U shaped (so didn’t have to worry about it falling on someone) and also offered heating.
2) It does make a loud interior buzzing noise (which I assume is the fan hitting something).
3) It came with two small mounting legs (which were too small for my install but on the parts list) and ONE longer mounting leg… ONE (not on parts list). So I had to use the two smaller ones and pad the unit with some Styrofoam to keep it tight and level on my window. Unsure why they would send ONE.
Scion –
Absolutely, love them! Easy to clean and drain when necessary. Love the Energy Saver option. Definitely, love the Heater built in especially with the baby and a bonus with the quiet mode. It is definitely worth the money spent having full function of my view and window. 😁
Paul Vo –
I like this a/c, it’s very easy to install and it’s only take 1/4 of a window not like a traditional a/c heavy and take almost a whole window. Recommended
Sally B –
I really wanted this system to work. When compressor is on it shakes the entire wall and there is a constant low frequency hum. Unusable if you want to spend any time in the room or even any adjacent rooms. I made sure that the unit was sitting on foam everywhere. even adding additional silicone pads where the clamps touch the outside wall. Tried everything but could not eliminate the noise.
F. Westernd –
The Soleus Air and Heat Unit is a great unit. The saddle configuration is unique and allows window visibility. This unit is very quiet and looks nice in the room. I couldn’t be happier with this purchase and would reccomend it with 5 Stars hands down.