- APPEARANCE: The Sideline electric fireplace is designed for recessed in-wall mounting. Creating a cozy atmosphere of a traditional fireplace, this electronic fireplace has realistic flames with a real fire look. The Sideline’s 5 flame settings radiate a soft ember glow up to an intense blaze. Sideline gives you the total package. Control the heat and flame with the remote control. Designed to use one log or crystal, if you prefer you can mix both safely.
- INSTALLATION: This Sideline installs simply and can safely be attached to framing studs. The sides & back of the unit remain cool to the touch with the heat feature on. Recommended minimum of 8” of space between the top of the fireplace and your TV, mantel, picture ceiling. The Sideline can be installed in existing fireplace openings safely. Consult with a licensed professional to ensure your unused gas lines and vents are secured properly. The Sideline fireplace is ventless.
- OPERATION: The Sideline’s heater will take the edge off a cool room or basement, and it can be run with no heat (just flames) in warmer climates. The Sideline comes with a 6-foot power cord for a 110-120V outlet. It is also hard-wire ready for in-wall install. The unit draws a max of 12 amps, so the fireplace can be used on a 15-amp circuit. A 20-amp circuit may be necessary, depending on the use of other electronics on that same electric circuit.
- FEATURES: The Sideline features an unmatched flame. Friends will be nervous to touch realistic flame behind the glass. The Sideline includes faux-fire logs & crystals to create an authentic feel, as well as an IR remote controlling flame color & intensity, the heater and shut-off timer. Front facing heater vents allow you to position the Sideline just 8” under a flat screen TV. The Sideline can be hardwired or plugged in to your electric source.
- WHAT YOU NEED TO KNOW: 1. We recommend 8 inches of space between your fireplace & TV. 2. The Sideline pulls a max of 12 amps. 3. The fireplace includes a wall-mount bracket, if you don’t recess it. 4. You can install the Sideline in an existing fireplace opening. It stays cool to the touch on the sides & back and is ventless. You can use the Sideline with just the flame and no heat. 5. The heater will help to warm up a cool room but won’t replace a primary heat source.
- ALEXA/WIFI ENABLED: Control the Sideline 50 Electric Fireplace from your lounge chair using the included remote control, Alexa or Google Home device or Smart mobile app. Connect it to compatible smart home devices through the app for added convenience. Discover more about setting up the WiFi features. The wireless remote control requires AAA batteries (not included).
10 reviews for Touchstone Smart Electric Fireplace-The Sideline 50 Inch Wide-in Wall Recessed-30 Realistic Ember Color/Flame Options-1500W Heater w/Thermostat-Black- Log & Crystal Hearth…
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Nicole –
In todays easy access market place, there are lots of product options to choose from and a plethora of lower end price points…. But remember that the most important decision factor should NOT be the lowest price, it should be the quality of the company behind the product. Touchstone proved to me that they are a quality, customer friendly company and will be there for you if you need them. The product itself is high quality with premium fit and finish and I’m very happy with it. The project came out awesome and the unit looks super sharp. Would highly recommend these guys for your next electric fireplace purchase. Brian and the team have been great, providing lighting fast responses and very friendly attitude. They’ve made me a customer for life. Try them and I promise you will be too! Thanks again for everything guys!
Amazon Customer –
Dudaba de que se fuera a ver bien, pero la verdad, quede fascinado! se ve increíble en mi hogar, ademas, de que se puede cambiar la tonalidad, el brillo y por supuesto, la intensidad de calor! Increíblemente hermoso!
Altamente recomendable! Muchísimo más barato que en Liverpool o otras tiendas departamentales que venden chemeneas de otras marcas
Eric T Hartfiel –
El efecto del fuego se ve muy real, tiene 2 temperaturas..temporizador y control remoto,el fuego puedes ponerlo naranja..azul..o combinado, fácil instalación.
Nicole –
Mi cliente quedó encantado por el artículo pues superó sus expectativas y claro su presupuesto. Lo malo es que es demasiado caro y tuve problemas con la aduana porque les informaron que el precio era menor del que realmente pague por la chimenea. Casi pierdo el artículo.
Joe Courtstone –
This is a high quality product. It arrived very quickly. It was well packaged. It was easy to install. My favorite quality is the realistic flames. I have received many compliments on this fireplace. The heat has two settings and there is a light so you can tell which level you have selected. This product is worth the extra dollars. I highly recommend you purchase from this company. I studied many reviews before selecting this company. I watched several videos regarding the product. I know I made the right choice. I am very satisfied with the amount of heat it provides. Remember, it is not supposed to be the main heat source. This is an incredible unit.
2sweet –
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After searching for months and returning one from a local store, I found my winner! This fireplace is not only beautiful but versatile. 1) the glass face is easy to remove but locked and very secure. Easy to remove to switch out from wood and crystal 2) WiFi was super easy to set up (fyi you need to hold the ON button down to activate the WiFi sync 3) Wood will be used in winter for a cosy feel and crystal in summer for more elegant vibes, love this! Like other have said and shown, more realistic I have seen in the market! 4) does not have the ugly orange coils when using the heater (this is a game changer) 5) the heat seemed like it was pushing out well and it seems to shoot out straight forward. It provides a great amount of heat but let’s be honest, it’s not a real fireplace. Also, the display show up when you are selecting your preferences but fades out. 6) the directions overall are very detailed, it’s like a book. 7) you can change the fire color, height of the fire, the wood color and tone of the wood color, light or dark. 8) the remote give a lot of feature including set time. 9) the APP is great and you can set up with Alexa/google. You can schedule to turn on at a specific day and time including repeat. Alexa can turn it on or off but to my understanding not the heat function. I assume for safety reasons. Overall, this is an amazing fireplace and no wonder it gets 5 stars on their website and on here. Highly recommend and it’s a great price for all the features. If you go on their website, they have a variety of styles to choose from. (Since others showed the flames here is a glimps of what the APP looks like.
Eric T Hartfiel –
My advice if you are retrofitting a brick fireplace is to buy with a gap all the way around the unit. I bought a 40″x26.53″ but the opening in my fireplace left very little margin. The fireplace opening is about 38″x26.” I should have gone with a 21.4″ and given myself some room to build up a lower frame.
I was able to install this into a brick fireplace but it required moderate framing. This may be a lot for some users and there are no instructions for this.
I like my new fireplace. This was a nice upgrade from the old 70’s glass and brass doors that came with house. The heat is nice. The fire effect is good. There are lots of colors to tune it to your liking. The price point was reasonable and it shipped earlier than initial estimates.
I would recommend.
2sweet –
Research: I went to a local store that had a number of different fireplaces on display. I ended up ordering the touchstone as it seemed to best balance cost + asthetics. This indeed turned out to the case. The Sideline flames look better than any of the other brands I checked out. I was also very pleased that they had a 100″ available and the price is very good relative to the competition, coming in at several hundred less. Buying via Prime gave me extra piece of mind and I took out the extra warranty.
Delivery: the unit was snugly strapped to a linear pallet, which preserved it from any damage and made moving it around much easier. It was sent via UPS freight and they did a good job.
Installation: this is a cumbersome unit that will bode well with two people. Or if you’re like me and impatient/impetuous, I managed on my own, but I was VERY careful. One wrong move and that glass facade goes bye-bye, or you drop and ding/damage the metal housing. Installation was actually a piece of cake once I carved out the opening in the drywall.
My one issue: so, as they suggested you do, and I’m glad I did BEFORE installation, I plugged the unit in to test it. At first I thought it was simulated embers crackling, but then I realized my unit is making a horrible grinding noise. I was able to peer inside and see that the “flame rod” was not attached on one end of the unit and was just kind of spinning out of its socket and scraping the metal housing. I thought it was bent, but after TouchStone customer service replied (very quickly), they gave me a supplemental guide on how to open the unit and fix the flame rod. A bit of a pain in the butt removing like 50 screws from the back of the unit, enough that was the issue. Fortunately, it was not bent, it just needed to be mounted back within the bracket/bushing. what I did note is there was no way this could have happened during shipping, nor could that have just popped out of that bracket. It was readily apparent that this was a quality control issue at the factory. So I let them know, and hey, I guess crap happens. Fortunately, it was an easy fix so I didn’t have to sending unit back or have a repair person come out. I do admit it also gave me an opportunity to really study the guts of the unit and understand how it works… I think this knowledge will bode well for maintaining the unit over the years. I noted other people’s reviews mention grinding noises and they may not have realized they had the same issue going on with a dislodged flame rod. When it’s installed and working properly, it is virtually silent (without heat on).
Final installation: so once I got through the adventure above and got it installed… It looks absolutely fantastic. What I love… I think the flames are extremely realistic looking. They give you the option of putting down little bit of fake crystals, or I’m using the fake wood which actually looks really cool. I also like that there are multiple dimming options, and one of the most important reasons I chose this unit, I love the blue-only flames. So if I just wanted in regular “fireplace” mode, I just put on the orange flames. But when watching a movie it’s really cool to put it on the dim blue flames only; not too obtrusive, and a really cool look. I live in Florida, so honestly, other than maybe a few weeks out of the year at best, I won’t really be using the heat. Thus sorry I can’t comment on that aspect yet.
I’ll upload pics when the project is completed and the stone ledger is installed around it.
Tim Hutton –
We have just installed this as part of a home renovation and it seems to be an excellent product. It arrived very quickly and looks very nice. It has clear instructions and was easy to direct wire it but also can be plugged in to a wall outlet. We haven’t used the heat yet and didn’t purchase it for that, just for the ambiance of a fireplace. The different flame colours and option of fake logs or crystals is nice.
This company seems to have nailed the quality for a reasonable price idea.
GST469 –
I have my office in my basement and it can get a bit cool in the winter. This unit puts out nice heat that helps to cut the chill. I love that I can set a timer as soon as i turn it on, so that it turns off automatically towards the end of my work day and I don’t need to worry about remembering to turn it off every evening. This was easy to install, with clear instructions on the required dimensions to frame everything. The various color options for the flames and base are cool.